CRM and ERP integration
Data exchanges between your CRM, your ERP and your business applications.
CRM / ERP and API integration
Connect your tools, make your data reliable
CRM, ERP, business applications, third-party services: we connect your systems to reduce re-entry and get information where it is needed.
The challenges
The situations we help you solve
Every organisation is different. Here are the issues we most often encounter on this type of project.
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Re-entering data between applications
The same information is typed several times, in several tools, with a risk of error at each step.
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Inconsistent data
The CRM, the ERP and tracking spreadsheets don't say the same thing: it's hard to know which source to trust.
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Manual file exchanges
Exports, imports and emailed files drive the exchanges between departments or with partners.
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Fragile connectors
Old or undocumented integrations fail silently and block operations.
What we offer
What we deliver for you
API development
Design of secure, documented and versioned REST APIs.
Custom connectors
Connections with third-party services and partner platforms.
Data synchronisation
Real-time or scheduled, with error handling and retries.
Integration with MuleSoft
Flow orchestration and API exposure in a MuleSoft environment.
Integration audit and mapping
Identifying existing exchanges, weak points and priorities.
The benefits
What you gain
Technologies involved
- REST
- SOAP
- GraphQL
- JSON / XML
- MuleSoft
- Salesforce
- .NET
- Java
- Node.js
Non-exhaustive list: we adapt to your technical environment.
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Fewer manual operations
Data flows automatically between your tools, without re-entry.
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Consistent data
Clear synchronisation rules and an identified source of truth for each piece of information.
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Monitored flows
Logging, alerts and retry mechanisms built in from the design stage.
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An information system ready to grow
Documented APIs that make it easier to add new tools and partners.
Our approach
How we work together
A structured approach, regular checkpoints and clear deliverables at every stage.
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Discovery and scoping
We analyse your goals, processes, constraints and priorities to define a clear scope.
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Design
We propose a functional and technical solution, a phased plan and a transparent estimate.
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Iterative development
Features are delivered in stages, demonstrated and adjusted with you throughout the project.
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Go-live and follow-up
Deployment, documentation, knowledge transfer, then maintenance and evolutions if you wish.
FAQ
Your questions, our answers
Can't find the answer you're looking for? Write to us and we will answer you directly.
Which systems can you connect?
Any system that offers an API or a data exchange mechanism (web services, files, databases). Feasibility is checked when we study each project.
Is real-time integration always necessary?
No. Depending on your usage, scheduled synchronisation can be simpler and more robust. The choice depends on how fresh your teams really need the data to be.
How are synchronisation errors handled?
Exchanges are logged, errors are reported and retry mechanisms are planned, so that no data is silently lost.
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Let's build your next project together.
Have a development project, a Salesforce need or an application to evolve? Let's discuss your goals and find a solution that fits your context.